How The Lessons Restaurateurs Learned During 2020 Will Shape The Way They Run Their Businesses in 2021
By embracing change, showing compassion to their communities, and prioritizing the safety of their staff, restaurateurs showed how pivots can give way to major innovations in 2021. Here are the qualities and strategies these restaurateurs believe played a large role in their successes:
63% of consumers would rather spend on an experience than purchase an item. This is just one of the many changing trends that altered the restaurant industry in a span of just one year. By embracing change, showing compassion to their communities, and prioritizing the safety of their staff, restaurateurs showed how pivots can give way to major innovations in 2021. Here are the qualities and strategies these restaurateurs believe played a large role in their successes:
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