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    Recent Episodes

    The Resilient Restaurant

    People Over Profit: Leading with Intention, Customer Transparency, and the Timelessness of Breaking Bread
    WITH Marketing
    Friday October 15, 2021
    People Over Profit: Leading with Intention, Customer Transparency, and the Timelessness of Breaking Bread
    Mark Canlis is the co-owner of Canlis, a 70-year-old fine dining restaurant located in Seattle. We discuss the true essence of hospitality and how it is translated into the restaurant industry today, important questions restaurateurs should ask themselves throughout their careers, how Canlis pivoted business models throughout the pandemic, and what it takes to become a business that withstands the test of time.
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    The Resilient Restaurant

    From Finance to Fresh Smoothie Bowls: How Andrew Pudalov Overcame Challenges and Franchised a National Concept
    WITH Marketing
    Thursday August 19, 2021
    From Finance to Fresh Smoothie Bowls: How Andrew Pudalov Overcame Challenges and Franchised a National Concept
    We sat down with Andrew Pudalov, Founder and CEO of Rush Bowls, a fast-casual concept known for its wide variety of fresh and healthy smoothie bowls. We discuss tough decisions he's made over the years, how he perfected his brand message over time, what he looks for in successful hires, lessons from his early years in the finance industry, and other lessons he’s learned throughout 17 years of leadership.
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    The Resilient Restaurant

    Spreading Happiness One Gourmet Pop at a Time with Cliff Kennedy
    WITH Marketing
    Wednesday August 4, 2021
    Spreading Happiness One Gourmet Pop at a Time with Cliff Kennedy
    Cliff Kennedy, CEO of Frios Gourmet Pops, the nation’s largest ice pops franchise, discusses how he and his team transitioned the company’s brick and mortar locations to vans during the pandemic. […]
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    The Resilient Restaurant

    From Catering to Criollas: The Comeback of Comfort Food with Mario Vivas
    WITH Marketing
    Monday July 19, 2021
    From Catering to Criollas: The Comeback of Comfort Food with Mario Vivas
    Bringing people together, one empanada at a time: How Mario Vivas, Owner of Criollas, founded a business inspired by his heritage in the midst of the pandemic. We discuss some of the difficulties he’s faced, new trends he sees on the horizon, and the relationship between the arts and restaurant industry.
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    The Resilient Restaurant

    Just in Time: Why Solidifying a System in Your Restaurant is Key to Recovery
    WITH Marketing
    Monday June 21, 2021
    Just in Time: Why Solidifying a System in Your Restaurant is Key to Recovery
    Mark Kelnhofer is the President & CEO of Return On Ingredients, a food service consulting firm focused on cost control and stability. In this episode, he discusses why putting systems in […]
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    The Resilient Restaurant

    The Hybrid Ghost Kitchen Model: How to Navigate a Permanently Changed Landscape
    WITH Marketing
    Wednesday June 2, 2021
    The Hybrid Ghost Kitchen Model: How to Navigate a Permanently Changed Landscape
    Andrew Martino, Founder/CEO for Ghost Truck Kitchen, the world’s first digital food truck lot, shares the lessons he learned in his first year of opening GTK. We dive deep into how to run a successful hybrid ghost kitchen model, adapt to current market disruptions, harness consumer power, and approach the current labor shortage.
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    The Resilient Restaurant

    How to Build a Brand in a Snapshot: Instagram’s Appeal, Board Games, and Emerging Tech
    WITH Marketing
    Monday May 24, 2021
    How to Build a Brand in a Snapshot: Instagram’s Appeal, Board Games, and Emerging Tech
    Building a brand and bringing people together: Cary Mosier, Owner of Cafe Gratitude and Gracias Madre, shares how an original family board game became the inspiration for a multi-location organic plant-based restaurant. He shares how he’s embraced the digital experience with Instagram and how his tech stack helps operations. We discuss what NOT to do when expanding to new locations, how to maintain your anti-establishment roots even as you “go corporate”, and new ways to build revenue streams that go beyond the four walls of your operation.
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    The Resilient Restaurant

    Digital Restaurant Marketing in a Post-Pandemic World: Building Relationships and Maintaining Trust
    WITH Marketing
    Friday April 30, 2021
    Digital Restaurant Marketing in a Post-Pandemic World: Building Relationships and Maintaining Trust
    David “Rev” Ciancio, Hospitality Marketing Consultant, shares the qualities of a successful restaurant, how to ask for help, how to effectively market your restaurant, and where to focus your acquisition efforts to bring in new customers and create loyal regulars who’ll want to keep coming back.
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    The Resilient Restaurant

    Chasing Dreams, Leading with Humility, and the Art of Chocolate With Alexandra Clark
    WITH Marketing
    Sunday April 11, 2021
    Chasing Dreams, Leading with Humility, and the Art of Chocolate With Alexandra Clark
    Car accidents, chocolate, and cultural touchstones: How Alexandra Clark, Founder of Bon Bon Bon, survived a near-death experience and a pandemic to create one of the nation’s most beloved boutique confectionery experiences. Alexandra Clark has dedicated her life to the art of chocolate, traveling the world and studying her craft as an economist, confectioner, and retailer. Here's her story.
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    The Resilient Restaurant

    Does Your Restaurant Model Still Work? Candid Discussions with Bret Thorn
    WITH Marketing
    Sunday April 11, 2021
    Does Your Restaurant Model Still Work? Candid Discussions with Bret Thorn
    Bret Thorn, Senior Food & Beverage Editor for Nation’s Restaurant News, takes us on a deep dive into industry adaptations, hot trends, adjusting lifestyles, and how their impact will shape the next generation of restaurant operators.
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    The Resilient Restaurant

    Dealing with Adversity: Making Tough Decisions, Quick Pivots, and Pandemic Partnerships
    WITH Marketing
    Sunday April 11, 2021
    Dealing with Adversity: Making Tough Decisions, Quick Pivots, and Pandemic Partnerships
    How Desi Saran, Founder of Sweetberry Bowls, found unexpected partnerships in the midst of the pandemic to prove that unanticipated pivots can give way to innovative business opportunities.
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