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Recent Episodes

The Resilient Restaurant

From Catering to Criollas: The Comeback of Comfort Food with Mario Vivas
WITH Marketing
Monday July 19, 2021
From Catering to Criollas: The Comeback of Comfort Food with Mario Vivas
Bringing people together, one empanada at a time: How Mario Vivas, Owner of Criollas, founded a business inspired by his heritage in the midst of the pandemic. We discuss some of the difficulties he’s faced, new trends he sees on the horizon, and the relationship between the arts and restaurant industry.
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The Resilient Restaurant

Just in Time: Why Solidifying a System in Your Restaurant is Key to Recovery
WITH Marketing
Monday June 21, 2021
Just in Time: Why Solidifying a System in Your Restaurant is Key to Recovery
Mark Kelnhofer is the President & CEO of Return On Ingredients, a food service consulting firm focused on cost control and stability. In this episode, he discusses why putting systems in […]
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The Resilient Restaurant

The Hybrid Ghost Kitchen Model: How to Navigate a Permanently Changed Landscape
WITH Marketing
Wednesday June 2, 2021
The Hybrid Ghost Kitchen Model: How to Navigate a Permanently Changed Landscape
Andrew Martino, Founder/CEO for Ghost Truck Kitchen, the world’s first digital food truck lot, shares the lessons he learned in his first year of opening GTK. We dive deep into how to run a successful hybrid ghost kitchen model, adapt to current market disruptions, harness consumer power, and approach the current labor shortage.
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The Resilient Restaurant

How to Build a Brand in a Snapshot: Instagram’s Appeal, Board Games, and Emerging Tech
WITH Marketing
Monday May 24, 2021
How to Build a Brand in a Snapshot: Instagram’s Appeal, Board Games, and Emerging Tech
Building a brand and bringing people together: Cary Mosier, Owner of Cafe Gratitude and Gracias Madre, shares how an original family board game became the inspiration for a multi-location organic plant-based restaurant. He shares how he’s embraced the digital experience with Instagram and how his tech stack helps operations. We discuss what NOT to do when expanding to new locations, how to maintain your anti-establishment roots even as you “go corporate”, and new ways to build revenue streams that go beyond the four walls of your operation.
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The Resilient Restaurant

Digital Restaurant Marketing in a Post-Pandemic World: Building Relationships and Maintaining Trust
WITH Marketing
Friday April 30, 2021
Digital Restaurant Marketing in a Post-Pandemic World: Building Relationships and Maintaining Trust
David “Rev” Ciancio, Hospitality Marketing Consultant, shares the qualities of a successful restaurant, how to ask for help, how to effectively market your restaurant, and where to focus your acquisition efforts to bring in new customers and create loyal regulars who’ll want to keep coming back.
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The Resilient Restaurant

Chasing Dreams, Leading with Humility, and the Art of Chocolate With Alexandra Clark
WITH Marketing
Sunday April 11, 2021
Chasing Dreams, Leading with Humility, and the Art of Chocolate With Alexandra Clark
Car accidents, chocolate, and cultural touchstones: How Alexandra Clark, Founder of Bon Bon Bon, survived a near-death experience and a pandemic to create one of the nation’s most beloved boutique confectionery experiences. Alexandra Clark has dedicated her life to the art of chocolate, traveling the world and studying her craft as an economist, confectioner, and retailer. Here's her story.
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The Resilient Restaurant

Does Your Restaurant Model Still Work? Candid Discussions with Bret Thorn
WITH Marketing
Sunday April 11, 2021
Does Your Restaurant Model Still Work? Candid Discussions with Bret Thorn
Bret Thorn, Senior Food & Beverage Editor for Nation’s Restaurant News, takes us on a deep dive into industry adaptations, hot trends, adjusting lifestyles, and how their impact will shape the next generation of restaurant operators.
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The Resilient Restaurant

Dealing with Adversity: Making Tough Decisions, Quick Pivots, and Pandemic Partnerships
WITH Marketing
Sunday April 11, 2021
Dealing with Adversity: Making Tough Decisions, Quick Pivots, and Pandemic Partnerships
How Desi Saran, Founder of Sweetberry Bowls, found unexpected partnerships in the midst of the pandemic to prove that unanticipated pivots can give way to innovative business opportunities.
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